Rough couple days at work. Lots of escalations all being handled, but just taking up too much of my day. Nothing my techs can do about it though - some customers just need to be held.
Looking for an excuse to sacrifice the rubber chicken and this might be it... need some good mojo!
Personal note - workouts have been good and I'm dropping some weight. Need to see my friend for a little more alone time. Maybe later this week or next. Grab a beer and watch the ballgame and talk.
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